The reception area of any business is the first place that visitors, suppliers and other guests will see and it is for this reason that you need to make sure that the environment helps to make a good first impression. If you have a busy reception area, make sure to work with a Visitor sign in system like the ones that are available from ofec.co.uk/visitor-management-system-uk.aspx as this will help to speed up how quickly you can register visitors in and out of your building.
The layout of your reception area will help to make a good first impression and here are a few things for you to consider.
Direction – make sure that you have your reception area clearly signposted and the direction that visitors need to walk in shown. This will help to make it easier for any visitors to find where they need to go.
Desk – your reception desk should be placed in a central location that allows your reception staff to sit comfortably behind to work and doesn’t cause any entrance doors to be blocked when visitors are signing in at reception.
Seating – be sure to have some seats available for your visitors so they have somewhere comfortable to sit whilst they are waiting for their meetings. You could also provide a drinks machine so your visitors can get themselves a nice drink whilst they wait.