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Category : Business

Nearly 2 days ago

Consumers want more and better information in online stores

Consumers are clear about what they want to improve from online shopping sites. First, they would like the products to contain more visual information and

Nearly 1 week ago

Spelling errors can cause 20% losses in online sales

According to FACT- Finder, leader in the search and online browsing of the European market, around 40% of the searches carried out in an

Nearly 2 weeks ago

The great challenge of m-Commerce: avoid a bad experience for mobile users

People who make purchases through Smartphones, expect to find mobile websites, that offer fast interactions, with rich content and that load quickly. According to a

Nearly 2 weeks ago

Increasing consumer confidence through customer service in Social Networks

With the arrival of social media and networks, companies have seen how customer service has experienced important changes while opening a whole world of

Nearly 3 weeks ago

30 reflections to establish the relationship of our company with customers

There are many people and companies that transmit the same question to me, how to manage this crisis scenario so that the company is

Nearly 1 month ago

Consumers, frustrated with the options available when it comes to paying with the mobile

The interest in buying through the mobile phone is increasing both in consumers and retailers. A new report by Barclays Corporativa points out that consumer

Nearly 1 month ago

Companies spend 90% of their budgets on addressing the customer instead of listening to them

Have you ever felt like when you enter a long, dark corridor, you call someone and you only hear the echo of your own

Nearly 1 month ago

New study uncovers huge resources cornered in British data centers

The British companies have in their contact centers a gigantic silo of information about their clients completely wasted. The information available there has the

Nearly 2 months ago

More than half of Internet users consider that ‘internet’ is the best store to do their shopping

The use made by Internet users to make purchases defines the consumer profile that is. The most common profiles are the voyeur and the scavenger

Nearly 2 months ago

A reputation crisis generates ‘bad milk’

Yes, oddly enough, I decided to title this post in this way as a tribute to the dust that has awakened this week a